Location:
Bangalore, India
Type :
Full Time
Posted:
27 Jun 2025
Nexverse.ai, a subsidiary of VerSe Innovation, is a leader in programmatic advertising, delivering innovative digital solutions globally. We are looking for a proactive Customer Success Manager with 5+ years of experience in programmatic advertising or digital media, eager to grow and drive partner success.
Manage day-to-day interactions with demand partners, maintaining regular communication with key stakeholders.
Serve as the primary contact for marketplace demand partners, leveraging data insights for decision-making and optimization.
Lead client-facing calls and strategic meetings to align goals, drive performance, and identify upsell opportunities.
Develop consultative, tailored solutions and execute strategies that deliver measurable partner success.
Collaborate across Finance, Operations, Product, and Supply teams to ensure seamless partner experience.
Become a subject-matter expert on Nexverse.ai's platform to help clients maximize value.
Stay updated on programmatic ad tech trends to unlock new client opportunities.
5+ years of account management experience in programmatic advertising, digital media, or related fields.
Strong understanding of the programmatic ecosystem including DSPs, ad exchanges, and business models.
Self-motivated, goal-oriented, with excellent communication skills to lead meetings and influence stakeholders.
Proven ability to manage multiple projects in a fast-paced, data-driven environment.
Collaborative mindset with strong cross-functional teamwork skills.
Analytical skills with experience using data to drive insights and improve outcomes.
Bachelor's degree in Business, Marketing, or related discipline.
You will build and nurture strong, long-term omni-channel relationships with demand partners, acting as their trusted liaison. Using a data-driven approach, you'll guide performance monitoring, account optimization, and resolve issues. You'll lead client meetings, including QBRs, consult on tailored solutions, and work cross-functionally to deliver outstanding service.